Account Setup & Analytics

Once you sign up, you’ll start at the Dashboard, which is where your basic analytics, account activity, and billing information will appear once you've connected your images to imgix. You can also add users and payment methods to your account by clicking the account dropdown in the upper right corner.

Adding Additional Users

If your company requires different levels of access based on roles (e.g. engineering and accounts payable), you can set that up for as many people as necessary. User accounts can have as many permissions as you wish. imgix supports the following permissions:

  • Account Admin: All permissions, including adding and modifying users.
  • Analytics: Access to image analytics, filterable by Source.
  • Billing: Edit billing information, view and pay invoices.
  • Sources: Create, view, edit, and deploy imgix Sources.
  • Purge: Remove deleted or out-of-date assets from imgix caches.
  • Image Manager Browse: View all content in the Image Manager.
  • Image Manager Edit: Edit and upload images inside the Image Manager. (Note: This permission implicitly includes Image Manager Browse.)

To add a user:

  1. Go to the Users section of your account.
  2. Click the "Add User" button, fill in a full name and email address.
  3. Select permissions for this user, then hit "Create User".

Screenshot-add user form

Once you submit the form, the user will receive an email with a link where they can set their login information. The link will expire after 24 hours.

Adding a Credit Card

All new imgix accounts start with $10 credit toward the first month, so you can try out the service risk-free. After the credit is used up, you can enter a credit card to continue using the service (if your company isn’t already being invoiced). Here's how to add a credit card to your account.

  1. Go to Billing and under "Payment Details", click Add. Screenshot-Add Credit Card

  2. Enter your credit card information and click Save.

If you have a "Billing Only" user, you may want to have them do this. To set up a contract and invoicing for your company, please contact Sales.

Understanding Analytics

The Analytics section offers usage statistics for your account and imgix's service health, which updates every hour. You can use these to gauge your site or app's usage over each month. For definitions of the terms, click the (?) icons in each section or check out the Glossary.

Here are some basic concepts to understand in relation to imgix's analytics and pricing. Some older pricing plans may differ from the descriptions below.

Origin Images vs. Renders

Origin images are your original images, stored on your servers or another web host such as Amazon S3. Renders (or derivative images) are the images we deliver to your users after our API parameters are applied. Each unique variation of an image counts as a render, so you should expect to see more renders than Origin Images, given that you may be delivering the same image with different parameters depending on your user's context.

Screenshot-Origin images vs renders example

Under our current pricing, we only charge for the Origin Images that are requested, and don't charge for creating derivatives. The counter for Origin images resets at the beginning of each month, so you should expect to see a spike then as Origin Images are requested for the first time and counted.

Total Bandwidth

Though we don't charge to create derivative images, we do charge for the bandwidth necessary to deliver them to your end users (Total Bandwidth) on some pricing plans. This includes the bandwidth to request the derivative image from imgix's rendering engine into the CDN (Render Bandwidth) and cache it, and then deliver the derivative from the CDN to the user (CDN Bandwidth). Fetch Bandwidth is tracked on this page but not charged under our current pricing.

Screenshot-Total bandwidth example

Daily vs. Cumulative Stats

We provide two modes for displaying your monthly usage stats so that you have a clear picture of your usage at different levels of granularity: daily totals, and day-over-day cumulative totals. Daily stats can show you where you have usage spikes throughout the month (useful for tracking how your website changes affect usage), and cumulative stats show you the general trend of your usage from the beginning to the end of the month.

Screenshot-Daily vs cumulative stats example


Other Resources

  • Glossary: Terminology specific to imgix and content delivery
  • HTTP Status Codes: List of status codes returned when there’s an error processing an image
  • Guides: Industry best practices related to images (e.g. SEO, caching)
  • Tutorials: In-depth walkthroughs of how to implement imgix for specific use cases

Next: Image Manager